Design News & Articles

This week we take a step back from the web development rock-face to look at a more business-oriented topic. User-centered design is all very well, but how do you join the dots when it comes to managing your customer relationships long term? Entrepreneur Tej Kohli discusses the benefits to your business of investing in some Customer Relationship Mojo.

The online store is the bread-and-butter of many freelancers and web agencies—but very few have the resources or skills to build their own eCommerce system from scratch. The sensible option is to turn to the professionals, but with the dazzling (or sometimes not-so-dazzling) array of options available, how do you choose the package or company that is right for you? Shannon Watters tells us the key things to keep in mind when shopping for a shop.

Ever wondered what goes on beneath the glitz and glamour of an impressive e-commerce site? This article, a continuation of Introduction to Databases by Paul Tero, looks at the structure that makes them tick.

A look at Ad:Tech Chicago reveals how corporations are embracing user experience as a driver of revenue.